cleaning window with blue cloth
Who We Are

Why Choose Go West?

At Go West Window and Exterior Clean, we believe your home deserves the same care and attention that large companies give to their biggest commercial clients — without losing the friendly, personal touch of a local, trusted team.

We’re proud to offer a service that blends big-company professionalism with small-business reliability, giving homeowners a level of quality that’s often missing in the industry. While many larger companies focus solely on commercial work — and one-man operators can struggle with consistency — we exist to fill that gap.
You get a dependable, well-organised service you can rely on, every single visit.

With proven systems, clear communication, and a genuine passion for what we do, we ensure your home always looks its absolute best. From spotless windows to beautifully maintained exteriors, we deliver results that enhance kerb appeal, protect your property, and give you more time to enjoy the things that matter most.

We proudly cover Herne Bay, Whitstable, Canterbury, and are also available to serve the majority of Kent, ensuring local homeowners receive a trusted, reliable and passionate service wherever they are.

And because we care about the environment as much as we care about your home, we use eco-friendly cleaning solutions that are safe for your family, pets, and the planet.

At Go West, we don’t just clean — we look after your home as if it were our own.
Our focus is long-term relationships built on trust, reliability, and consistently exceptional results.

Justin West

Justin West

Founder & Director

YEARS OF EXPERIENCE
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5 STAR REVIEWS
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WINDOWS CLEANED
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Risk Assessments & Method Statements

Health & Safety Commitment

At Go West Window and Exterior Clean, we are 100% committed to health and safety on every job. All work is preceded by detailed risk assessments and method statements (RAMS) to ensure a safe, reliable, and efficient service with minimal disruption to your home or business.

Our combination of professional standards, great value, and careful planning makes us one of the most competitive exterior cleaning companies in the area.

We also value customer loyalty and reward it through our Refer a Friend (“RAF”) scheme. The more friends and family you recommend to Go West, the more rewards and freebies you receive—an easy way to share our trusted service with people you care about.

Our History

Go West Window and Exterior Clean wasn’t just created — it was built, fuelled by determination, resilience, and the unstoppable drive of one individual determined to rewrite his future.

The business began when founder Justin West found himself facing the uncertainty of a corporate job on the brink of closure. Instead of waiting for the door to shut, Justin made a bold decision: to take control of his life, create stability for his family, and carve out a future on his own terms.

With nothing but a borrowed pressure washer, a vision, and a relentless work ethic, Justin began working on his days off — late nights, early mornings, and every spare moment — to bring Go West to life. What started as a small spark of opportunity quickly grew as customers recognised his dedication and quality of work.

Before long, customers weren’t just asking for window cleaning — they were requesting roof cleaning, gutter cleaning, fascia and soffit cleaning, conservatory cleaning, soft-washing, pressure washing, and more. What began as a simple window-cleaning service rapidly evolved into a full exterior-cleaning business, built directly around the needs of the community.

Then came a moment that defined everything. A neighbour, seeing Justin’s ambition, offered him his van with the words:
“Take the van and pay me back once you’ve made enough money.”
It was a simple gesture — but it became the launching pad that transformed an idea into a real, expanding business.

Spotting a clear gap in the local market, Justin began scaling the company step by step, reducing his corporate hours, building a customer base, and refining his services. Eventually, the choice became clear: go all in, or miss the opportunity entirely. Justin chose to bet on himself.

Armed with years of corporate sales experience, he pushed Go West forward with strategy, professionalism, and an unwavering customer-first mindset. What began as a “let’s see what happens” side project has grown into a thriving local business — respected, trusted, and continually expanding.

Today, Go West Window and Exterior Clean stands as a testament to what passion, hard work, and true entrepreneurial spirit can achieve.

Our Staff

We’re proud to run a business built on stability, professionalism, and genuine care — starting with our team. Every member of staff at Go West is fully PAYE employed. No franchises. No casual labour. No unknown subcontractors.Just a committed, reliable team you can trust in your home.

Our staff bring decades of combined exterior-cleaning expertise, and we hand-select individuals who share our passion for quality, consistency, and pride in their craft. We don’t simply fill positions — we build a team of trained specialists dedicated to delivering exceptional results every time.

To maintain the highest standards, all our team members receive comprehensive Health & Safety training, including:

  • Risk Assessments & Method Statements (RAMS) for every job

  • Safe systems of work for both routine and complex cleaning tasks

  • Proper handling of chemicals and eco-friendly products

  • Safe working practices around homes, commercial buildings, and public areas

For projects that require access at height, our staff are fully trained and certified in operating MEWPs (Mobile Elevated Work Platforms) such as scissor lifts and boom lifts, ensuring both safety and legal compliance at all times.

In addition, our team holds PASMA Training, qualifying them to safely assemble, dismantle, and work from mobile access towers — giving us the capability to tackle more challenging or elevated cleaning tasks with complete confidence and professionalism.

Our crews are also closely supported and monitored by our dedicated office team, ensuring every job meets our rigorous standards. We continually review performance, communication, and customer feedback to guarantee consistency across every visit.

And with our fleet of state-of-the-art Reach & Wash vans, equipped with market-leading technology and premium equipment, you can be confident that your property is being cared for with the best tools available.

At Go West, excellence isn’t just a promise — it’s the foundation of everything we do.

Peace of mind with Comprehensive Insurance

Go West Window and Exterior Clean is fully insured to professional industry standards, carrying £5 million public liability and £10 million employer liability cover through Direct Line.

This level of protection is commonly required by major contractors and commercial clients, so you can be confident that your home or business is in safe, responsible hands.

Guaranteed Service Quality

At Go West Window and Exterior Clean, we’re committed to delivering exceptional results with a guaranteed level of service. If you’re not completely satisfied with any part of our work, contact us within 24 hours and we’ll return to re-clean at no extra charge. 

With a re-clean ratio of just 0.25%—meaning only 1 in 400 jobs ever needs follow-up, usually just a single window—we maintain industry-leading consistency and customer satisfaction.

Trust Go West to make your windows shine safely, efficiently, and reliably, alongside any other exterior cleaning services you require.